Reward & Recognition Winners - 2011  

Congratulations to Adelaida Mora,
MIA's Employee of the Year - 2011

Congratulations to Adelaida Mora, Maintenance Custodian, UNICCO/UGL Services, R&R Winner 2011 - On December 15, Miami-Dade County and GMCVB officials gathered at MIA’s annual Reward and Recognition ceremony to honor Employee of the Year Adelaida Mora, a janitorial custodian at MIA, for “cleaning” the airport of a crook trying to steal money from two passengers. While purchasing her bus pass at the airport’s bus station in September, Adelaida overheard a man talking to two young female travelers who were looking for the bus to Key Largo. When she heard the man giving them wrong directions and telling them he could sell them tickets, Adelaida became suspicious and quickly went to intervene. As the man was reaching to take money from the passengers and lead them to the wrong bus, Adelaida confronted him, grabbed the passengers and led them away from the bus. While comforting the passengers, she immediately contacted airport security and the man was detained by Miami-Dade Police soon after.
MIA Employee of the Year Adelaida Mora (center), with Miami-Dade Aviation Department (MDAD) Deputy Director Ken Pyatt, Mora's husband and son, MDAD Assistant Director Lauren Stover, MDAD Director José Abreu, GMCVB President and CEO William D. Talbert, III, MDAD Terminal Operations and Customer Service Division Director Dickie Davis, and MDAD Deputy Director Miguel Southwell.

On December 15, Miami-Dade County and GMCVB officials gathered at MIA’s annual Reward and Recognition ceremony to honor Employee of the Year Adelaida Mora, a janitorial custodian at MIA, for “cleaning” the airport of a crook trying to steal money from two passengers.  While purchasing her bus pass at the airport’s bus station in September, Adelaida overheard a man talking to two young female travelers who were looking for the bus to Key Largo.  When she heard the man giving them wrong directions and telling them he could sell them tickets, Adelaida became suspicious and quickly went to intervene.  As the man was reaching to take money from the passengers and lead them to the wrong bus, Adelaida confronted him, grabbed the passengers and led them away from the bus.  While comforting the passengers, she immediately contacted airport security and the man was detained by Miami-Dade Police soon after.  For her heroic efforts, Adelaida was named MIA Employee of the Year and received two round-trip tickets from American Airlines to anywhere in the continental U.S., Caribbean, Canada, Bahamas, Bermuda or Mexico.  Employees from AirIT, American Airlines and the Transportation Security Administration were also recognized with Spirit of MIA awards for extraordinary acts of compassion and customer service.   Press Release

 

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American Airlines
Hotel MIA - click here to view Reward & Recognition winner for January 2011
American Airlines  - click here to view Reward & Recognition winner for February 2011
Air IT  - click here to view Reward & Recognition winner for March 2011

Miami-Dade Aviation Department  - click here to view Reward & Recognition winner for April 2011

American Airlines  - click here to view Reward & Recognition winner for May 2011



Hudson Group  - click here to view Reward & Recognition winner for June 2011

 

Miami-Dade Aviation Department  - click here to view Reward & Recognition winner for July 2011

 

 

US Customs and Border Protection

Miami-Dade Aviation Department  - click here to view Reward & Recognition winner for Agust 2011

 

UGL-Unicco
UGL-Unicco Duty Free Americas - Coach

 

American Airlines  - click here to view Reward & Recognition winner for May 2011

TSA
 


Reward & Recognition Winners - 2011

 

Congratulations to Ron Beck and Peter Garcia, Managers, TSA, and Luis Alberto, Passenger Service Agent, American Airlines, R&R Winner for December 2011 - click to enlarge

Congratulations to Lilia Eng, Sales Manager, Duty Free Americas (DFA), R&R Winner for November 2011 - click to enlarge

Congratulations to Carlos Cancino, Duty Manager, British Airways, R&R Winner for October 2011 - click to enlarge

Congratulations to Adelaida Mora, Maintenance Custodian, UNICCO/UGL Services, R&R Winner for September 2011 - click to enlarge

Congratulations to Heidi Anthony and Guy Langsdale, Sr. Agents, Miami-Dade Aviation Department, and James Prestidge, Passenger Services Manager, CBP -- 
R&R Winner for August 2011 - click to enlarge

Congratulations to David Grant, Airport Specialist, MDAD Airside Operations, R&R Winner for July 2011 - click to enlarge

Congratulations to Ana Sanz, Cashier, Hudson Group, R&R Winner for June 2011 - click to enlarge

Congratulations to Tim Patierno - MIA's Airport-wide Reward & Recognition Winner

Congratulations to Francisco Villafane from MDAD , R&R winner for April 2011

Congratulations to Enrique Herrera and Saily Arbesun from AirIT , R&R winner for March 2011

Congratulations to Donville Rowe from American Airlines, R&R winner for February 2011

Congratulations to Eddie Garcia from American Airlines, and Stanley Jean from Aulen America, R&R winners for January 2011

R&R Winners 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | R&R Program