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Armed Forces Center The Armed Forces Center is located at Concourse E 2nd level. The office is run by volunteers seven days a week from 9AM to 9PM. Amenities include snacks, TV and a computer with internet access. Click here for more details.
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ATMs / Bank Passengers have access to a full service bank on Concourse B, Level 4. Automated teller machines (ATMs) are located at the Service Center on Concourse G, Level 2, and throughout the terminal’s second level.
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Auditorium MIA has a multimedia-ready auditorium located at Concourse A, fourth level. It can be reserved for special functions and meetings. Please contact (305)-869-1885 for reservations and additional information
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Animal Relief MIA has a dual surface service animal relief area located at the arrival level at Concourse E. Additional service animal relief locations, including an upper level location, are schedule to be added in 2008. Information will be updated upon completion. View Locations.
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Baggage Checkroom / Storage The Baggage Checkroom is located on Concourse E, Level 2 and is open from 5 a.m. to 11 p.m. Storage charges are subject to baggage size. With proper identification (e.g., driver’s license, birth certificate, passport), affidavits can be obtained for $10 at the baggage checkroom. Other services, including notary services and baggage accessories, are also available. For more information call (305) 869-1163
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Barber Shop / Hair Salon MIA’s unisex barber shop/hair salon is located in the terminal at Concourse E, Level 2.
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Chapel For passengers’ convenience and need, MIA provides a non-denominational chapel room located on Concourse B, Level 4 of the terminal.
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Conference Rooms Conference rooms are available in the Miami International Airport Hotel on Concourse E, Level 7. Contact the hotel directly at (305) 871-4100.
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Currency Exchange MIA has foreign currency exchange booths at six locations on Level 2 and in the Concourse E Greeter’s Lobby on Level 1. The booth in Concourse E operates from 5:30 A.M. to 11 P.M.
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Food / Dining MIA’s terminal offers a wide variety of foods and dining choices ranging from snacks and fast food, to fine dining, such as at MIA Hotel’s Top of the Port restaurant, which offers panoramic views and is a great spot to enjoy breakfast, lunch or dinner. Please click here for a complete listing of MIA’s restaurants.
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Hotel The Miami International Airport Hotel, located at Concourse E, Level 2, offers travelers the convenience of an airport location, the luxury of 260 soundproof rooms and the Top of the Port restaurant for fine dining. The hotel also offers well-appointed conference / board rooms and meeting facilities. For more hotel information, call (305) 871-4100, or fax your request to (305) 871-0800. You may also visit their web site at www.MiaHotel.com or call 305.871.4100
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Information Center The Miami-Dade Aviation Department operates the Tourist Information Center located on Concourse E, Level 2, near the airport’s hotel. The counter is open from 5 A.M. to 10 P.M. daily, 365 days a year. For additional information, please call 305-876-7000
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Internet Access Data port connections and Wi-Fi areas are available at various locations throughout the terminal. You may ask for specific locations at one of our Information Centers, or by picking up one of the white paging phones located throughout the terminal
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Lost and Found MDAD’s Lost and Found facility is located near the entrance of Concourse E, Level 2. You may contact Lost and Found directly by dialing (305) 876-7377. For more information, please click here.
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Paging Multilingual paging is available throughout the terminal. To request a page, simply pick up any of the white courtesy phones located throughout the terminal. Paging service is available 24 hours per day, 7 days a week.
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Post Office A full service post office is located on Concourse B, Level 4. Mailboxes and postage machines are also available on Concourse E, 2nd Level.
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Press Center The International Press Center is located on Concourse E, Level 2.
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Self-service Luggage Carts As an option to skycaps, rentable self-service luggage carts are available for passengers. Within the Federal Inspection Services enclosures, carts are provided free of charge to arriving international passengers.
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Shoeshine Service A shoeshine stand is located on Concourses E, Level 2.
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Shopping MIA’s terminal is home to a wide array of award-winning shops offering innovative shopping experiences and an assortment of merchandise ranging from magazines to luxury leather goods and the latest fashion apparel. Please click here for a complete listing of MIA’s shops.
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Spa Services MIA’s Jetsetter Spa is located between Concourses G and H, level 2. Services include manicures, pedicures, massages, and spray tanning. Passengers can also enjoy taking a rest in one of the spa’s Sleep Pods. MIA is the first airport in the U.S. to have these pods which give the user a quiet and comfortable environment to sleep and relax.
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Things to Do (3-5 hours between flights) If you have 3 to 5 hours between flights, we have some things you can do to occupy your time. Check with the Information Center located in Concourse E, Level 2 for more details.
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Translation Service A translation Language Line is used by MDAD staff to access a translator for patrons whose language is not among those spoken by our multilingual staff. In addition to staffing MIA’s Information Counters, MDAD’s multilingual staff provide interpreting and translating service throughout all public areas of the terminal and in the Federal Inspection facilities.
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VIP Clubs MIA has various airline-operated VIP clubs. In addition to these, the airport also has three MDAD-operated “Club America” VIP clubs that allow airlines that do not have a dedicated club, to serve their passengers. Club amenities and services include: baggage holding area; business center with private work stations, fax, copier, internet access, cable television entertainment, flight information monitors, newspapers, magazines, telephones (free local calls), showers, full complimentary beverages. Club America locations are E Lobby, second level; F Lobby, second level; and at the end of Concourse F, third level. For additional information, click here.
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Western Union Passengers may contact a Western Union representative at the main currency exchange booth on Concourse E, Level 2, Monday through Friday 10:00 A.M. to 4:00 P.M., or obtain directions to the nearest locations in the Airport area from our Information Center at Concourse E level 2, or by using any of the white paging phones located throughout the terminal.
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Wheelchair Service Courtesy wheelchair service is offered through the air carriers upon request. To make sure a wheelchair is available at the proper time, it is best to reserve one in advance of your flight departure or arrival by contacting your airline. Wheelchair assistance may also be requested at airline ticket counters.
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For additional information on MIA’s services and amenities, please contact us at 305-876-7000.
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