(Miami-Dade County, FL) -- Starting this Valentine's Day, Miami International Airport turns to man's best friend for some extra tender love and customer care with Casey, MIA's new K-9 Ambassador.
Casey, a 69-pound Golden Retriever and trained therapy dog, and her owner Liz Miller, who lives in Pinecrest and is an MIA Volunteer Ambassador, will walk MIA's terminal two days a week in search of passengers in need of a “helping paw” or maybe just some snuggle time with Casey. Decked out in a customized “Pet Me” uniform complete with an airport ID badge and armed with her own business trading cards (email address: firstname.lastname@example.org ), Casey will assist Liz in providing directions and interacting with passengers to put them at ease during their travel experience. Casey's canine touch will be especially helpful during a busy February expected to draw large crowds through MIA for events like the Miami International Boat Show, the Food Network South Beach Wine and Food Festival and the Coconut Grove Art Show.
A media availability with Casey, Liz and Miami-Dade Aviation Department officials will be held on Tuesday, February 14, at 10 a.m. at MIA's Terminal E second level information counter. For more information, go to Casey's webpage at www.miami-airport.com/casey.asp.
“In just a few test runs, Casey has already been a hit with our passengers,” said Dickie Davis, Miami-Dade Aviation Department Terminal Operations and Customer Service Division Director. “Casey and Liz are two of our 80 very special Volunteer Ambassadors, and we're excited about this new customer service initiative.”