For Immediate Release:
August 29, 2016

Media Contact:
Greg Chin
gchin@miami-airport.com
305-876-7017



MIA LAUNCHES NEW INDOOR RELIEF AREAS FOR SERVICE ANIMALS AND PETS

Four new locations will allow animal companions to relieve themselves without exiting and re-entering the security checkpoint


(Miami-Dade County, FL) -- 

In conjunction with National Dog Day, Miami International Airport officially launched its indoor Service Animal Relief Area (SARA) program on August 26, when the first of four new SARA locations was unveiled to the public at Gate D-34. Thanks to the new SARA locations, service animals and pets can now relieve themselves without having to exit and re-enter the security checkpoint. The four SARA locations are equipped with a patch of Astroturf, two sprinkler heads and a drainage system to maintain cleanliness, as well as cleaning supplies for owners. The SARA facilities are in addition to MIA’s three outdoor animal relief areas.

 
From left: MDAD Landside Division Director and ADA Coordinator Barbara Carlo; Erinn Tackett; MIA Deputy Director Ken Pyatt; and service dogs Bella and Bradley, at the opening of MIA’s SARA program.
Hi-res photos are available upon request.

“Our new SARA facilities will help make traveling through MIA even more convenient for passengers with service animals or pets who prefer to remain in the post-security areas of the airport,” said Miami-Dade Aviation Department (MDAD) Director Emilio T. González.

Erinn Tackett, Owner of Tackett Service Dogs of Palm Beach and the consultant for MIA’s SARA program, joined MIA officials at the opening with two service dogs, who “christened” the new facility.

The SARA program is one of many customer service amenities MIA is introducing this year. Others include a recently opened Yoga Studio, the MIA Airport Official V2 mobile app, and coming soon, airport-wide nursing suites and a children’s learn-and-play center.

Miami International Airport offers more flights to Latin America and the Caribbean than any other U.S. airport, is America’s second-busiest airport for international passengers, boasts a lineup of 100 air carriers and is the top U.S. airport for international freight. MIA, along with its general aviation airports, is also the leading economic engine for Miami-Dade County and the state of Florida, generating business revenue of $33.7 billion annually and welcoming 70 percent of all international visitors to Florida. MIA’s vision is to grow from a recognized hemispheric hub to a global airport of choice that offers customers a world-class experience and an expanded route network with direct passenger and cargo access to all world regions. MIA is committed to sustainable practices. Learn more at www.MIAefficiency.com. For up-to-the-minute departure and arrival information, airport maps and details on shopping, dining, transportation and more, visit www.miami-airport.com. Follow us on Facebook, Twitter and Instagram.

 


 

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AVIATION DEPARTMENT